Counter-Temps Paris
Terms and conditions
Our Online Terms and Conditions…(a short summary)
Welcome to TIMEPROOF!
We're excited to share our passion for vintage watches with you. These terms and conditions ("T&Cs") outline the rules for buying vintage watches online from our website TIMEPROOF, THE E-SHOP by CONTRE-TEMPS.
Full T&Cs
For the complete legalese version please refer to our full T&Cs below.
Placing Your Order
Browsing and Adding Watches:
Pick out your favorite vintage watches and add them to your shopping cart.
Creating an Account:
To complete your purchase, you'll need to create an account or sign in to an existing one.
Delivery and Billing Info:
Double-check your delivery and billing information to ensure your watch arrives safely.
Payment Options:
We accept secure credit card, PayPal payments and international bank transfers.
Order Confirmation:
Once everything is confirmed, we'll send you an email to let you know your order is on its way.
About Vintage Watches
The vintage watches we sell have a rich history. They've been worn, serviced, and sometimes repaired over the years. When you buy from us, you're getting a unique piece with character, "as is." We do our best to describe each watch accurately, including any blemishes or signs of wear.
Delivery Information
Delivery Times:
Delivery times depend on your location and payment method. We aim to get your watch to you within 3 business days in the EU. International deliveries may take longer.
Delivery Costs:
Delivery fees are added to your purchase price at checkout. These fees include shipping and insurance for your watch.
Customs and Taxes:
You are responsible for any customs duties or local taxes applied in your country.
Returns and Refunds
We understand that sometimes things don't work out. If you're not happy with your watch, you have 14 days from the receipt date to return it for a full refund (including the initial delivery cost). Just let us know by email or post, and we'll guide you through the return process.
Vintage Watch Guarantee
Your vintage watch comes with a 2-year TIMEPROOF guarantee for malfunctions, starting from the delivery date. Some very old watches may have a 12-month guarantee instead. The exact guarantee period is listed on your watch's description. If your watch malfunctions during the guarantee period, just contact us, and we'll repair or replace it (free of charge).
Need More Help?
We've got you covered! Check out our FAQs for answers to common questions about online purchases, returns, and warranties.
Key Points to Remember
You have 14 days to return your watch for a full refund (excluding return shipping).
Vintage watches come with a 2-year guarantee (or 1 year for very old watches).
We accept credit cards, PayPal payments and bank transfers.
Delivery times and costs vary depending on your location.
Full T&Cs
For the complete legal details, please refer to the full T&Cs below
TIMEPROOF, THE E-SHOP by CONTRE-TEMPS
GENERAL ONLINE TERMS AND CONDITIONS OF SALE
Article 1 – Purpose
These General Terms and Conditions of Sale (the “T&Cs”) define the rights and obligations of the parties in connection with the online sale of vintage watches and related products offered by:
CONTRE-TEMPS SAS
RCS Paris 493 538 375 – SIREN 493 538 375
VAT Number: FR 56 493538375
Registered Office: 93 Rue du Bac, 75007 Paris, France
Email: eshop@contretempsparis.com
(hereinafter referred to as “TIMEPROOF” or the “Seller”)
to any individual or legal entity (the “Buyer”) making a purchase through the website:
https://contretempsparis.com/
Article 2 – Scope and Nature of Products (Vintage Watches)
These T&Cs apply to all sales of vintage watches and accessories concluded between the Seller and the Buyer.
TIMEPROOF specializes in the sourcing, expertise, and sale of collectible vintage watches. Each piece is carefully selected for its authenticity, horological significance, and overall condition.
The Buyer acknowledges that they are purchasing a pre-owned vintage item, which may be several decades old, and which inherently includes signs of age, history, and prior use.
Vintage watches sold on TIMEPROOF may have been worn, serviced, or restored during their lifetime. Certain components may have been replaced. As a result, performance characteristics (including but not limited to accuracy, water resistance, and power reserve) may differ from modern standards.
The following do not constitute defects:
- Natural dial patina or aging
- Minor scratches or signs of wear
- Reasonable variations in timekeeping consistent with vintage watches
Product photographs and detailed descriptions form an integral part of the contract and define the conformity of the product.
The Buyer expressly agrees to purchase the watch as presented and “as is”, without prejudice to applicable legal warranties.
TIMEPROOF guarantees the authenticity of all watches sold. However, due to their age:
- Certain components may not be original
- Original accessories (box, papers) may not always be available
TIMEPROOF makes every effort to provide accurate descriptions based on the information available at the time of listing but does not guarantee absolute completeness.
Article 3 – Prices and Pricing Conditions
All prices are displayed in euros (€) and include all applicable taxes (TTC), excluding shipping costs within the European Union.
For orders shipped outside the European Union, customs duties, import taxes, and local charges are the sole responsibility of the Buyer.
TIMEPROOF reserves the right to modify its prices at any time. Prices applicable to an order are those confirmed at the time of purchase.
Article 4 – Orders
Placing an order implies full acceptance of these T&Cs.
To place an order, the Buyer must:
- Select the product and add it to the cart
- Create an account or log in
- Provide billing and shipping information
- Select a payment method
- Confirm the order
- Complete payment
The Seller will confirm the order via email.
TIMEPROOF reserves the right to refuse or cancel any order:
- In the event of a prior payment dispute
- In case of suspected fraud
An order becomes final and binding upon confirmation and successful payment.
Any modification to an order requires prior written approval from TIMEPROOF.
Article 5 – Order Verification and Transaction Security
Product availability is valid while items are displayed as available on the website and within the limits of stock.
TIMEPROOF reserves the right to:
- Request identity, address, or payment verification
- Suspend or cancel an order in case of suspected fraud or risk
In such cases, a full refund will be issued.
Article 6 – Payment
Payments are processed through secure, encrypted, and certified payment providers (including Shopify Payments).
TIMEPROOF does not store any banking or payment data.
All products remain the property of CONTRE-TEMPS until full payment has been received.
Article 7 – Delivery
Products are shipped to the address provided by the Buyer.
TIMEPROOF shall not be liable for errors in the delivery address provided by the Buyer.
Risk transfers to the Buyer upon delivery, either to the Buyer or to a designated third party.
Delivery times:
- European Union: approximately 3 business days
- Outside EU: variable depending on customs procedures
Shipping costs are charged in addition to the purchase price and include insurance coverage.
For international shipments, customs duties and local taxes are the responsibility of the Buyer.
All shipments are fully insured and require signature upon delivery.
Article 8 – Right of Withdrawal
In accordance with applicable consumer law, the Buyer has a 14-day withdrawal period from the date of receipt.
To exercise this right, the Buyer must notify TIMEPROOF by email or written communication.
Returned products must:
- Be in original condition
- Include all delivered elements
Any deterioration beyond normal inspection may result in a reduction of the refund.
Article 9 – Refunds
In the event of withdrawal, TIMEPROOF will refund:
- The full purchase price
- Initial shipping costs
within 14 days after receipt and inspection of the returned item.
Refunds will be issued using the original payment method.
Customs duties and local taxes paid by the Buyer are non-refundable.
Article 10 – Warranty
The Buyer benefits from:
- The legal warranty of conformity applicable to second-hand goods (limited to 12 months under French law – Articles L217-3 et seq.)
- The warranty against hidden defects (Articles 1641 et seq. of the French Civil Code)
In addition, TIMEPROOF provides a contractual warranty:
- 2 years from delivery
- Reduced to 12 months for certain very old pieces (as specified on the product page)
This warranty covers mechanical functionality of the movement only.
The warranty excludes:
- Water resistance
- Normal wear and aging
- Damage due to misuse, shock, or improper handling
To make a claim, the Buyer must contact TIMEPROOF.
TIMEPROOF will repair or replace the item at its discretion.
Article 11 – Liability
TIMEPROOF shall not be held liable for:
- Normal wear and tear
- Improper use or handling
- Performance variations inherent to vintage watches
- Damage caused by the Buyer or third parties
Article 12 – Anti-Fraud and Chargeback Policy
TIMEPROOF enforces a strict anti-fraud policy.
In the event of abusive disputes or chargebacks, TIMEPROOF reserves the right to:
- Provide proof of delivery and authenticity
- Contest claims with financial institutions
- Initiate appropriate legal action if necessary
Buyers are strongly encouraged to contact TIMEPROOF directly to resolve any issue.
Article 13 – Intellectual Property
All content on the TIMEPROOF website (texts, images, videos, logos) is protected by copyright and intellectual property laws worldwide.
Any reproduction, distribution, or modification without prior written consent is strictly prohibited.
The trademarks “CONTRE-TEMPS” and “TIMEPROOF” are registered and protected.
Article 14 – Mediation
In accordance with consumer law, the Buyer may refer disputes to:
CMAP – Centre de Médiation et d’Arbitrage de Paris
https://www.cmap.fr
European Online Dispute Resolution Platform:
https://ec.europa.eu/consumers/odr/
Article 15 – Governing Law and Jurisdiction
These T&Cs are governed by French law.
In the event of a dispute, jurisdiction will be determined in accordance with applicable consumer protection rules, including the right of the consumer to bring proceedings in their country of residence where applicable.