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Counter-Time Paris

Refund Policy

Right to retract

The Buyer has a right of withdrawal of 14 days from receipt (confirmation from the carrier as proof) of vintage watches and other items for any online purchase on the TIMEPROOF website.

To exercise his right of withdrawal, the Buyer must notify his decision to the TIMEPROOF website by e-mail or by post.

The Buyer must then return, at his own expense and by secure and insured transport, at least equivalent to that used by TIMEPROOF for the initial delivery, the vintage watch or other item, to:

TIMEPROOF C/o Contre-Temps, 93 rue du Bac, 75007 Paris, France

and this within 5 working days from notification of the withdrawal decision.

Article 9: Reimbursement

In the event of withdrawal by the Buyer, TIMEPROOF will reimburse the total amount of the refused order, including the initial delivery costs, within 15 working days from receipt of the returned items and after satisfactory verification of the condition unchanged from the said articles.

The refund will be made by the same means of payment as that used by the Buyer to pay for their order.

Any customs fees or local taxes paid by the Buyer are not refundable.